Home HQ 518
OUR SERVICES

Complete Home Management,
Start to Finish

Professional oversight, coordination, and concierge support for every aspect of your home — from routine visits to emergency response.

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CATEGORY 1

Property Oversight & Home Watch

Scheduled visits and documentation to keep your property protected whether you're home, away, or in between.

Routine Home Watch Visit

Scheduled interior and exterior reviews that identify leaks, damage, or security concerns before they become larger problems — with a digital summary after every visit.

Vacation Home Watch

Professional property checks while you're away for vacation, business travel, or an extended absence — so you can enjoy your time away with confidence.

Seasonal Residence Watch

Ongoing oversight for snowbird, second-home, or part-time residences. Visit frequency is customized to your property and schedule.

Vacant Home Monitoring

Regular checks for homes listed for sale, under renovation, or temporarily vacant — watching for unauthorized entry, mechanical failures, and exterior concerns.

Water Leak & Moisture Check

Visual inspection of sinks, appliances, water heaters, basements, and plumbing areas for signs of active leaks or moisture. Urgent findings are reported immediately.

Digital Visit Report

A concise digital summary with time-stamped notes and photographs after every visit — building a reliable record of your home's condition over time.

CATEGORY 2

Security & Access Support

Trusted local access, key holding, and alarm response — so you always have a reliable point of contact for your property.

Key Holder Service

Secure key holding with a trusted local contact for scheduled access, emergencies, or contractor entry — managed under documented company controls.

Home Access Service

We provide preauthorized access to vendors, guests, or family members when you can't be present — and re-secure the property when they leave.

Alarm Activation Response

We respond to reported alarm activations, assess visible conditions, and coordinate with the homeowner, alarm company, or emergency services as appropriate.

Contractor Entry & Lock-Up

A Home HQ representative opens the property for an approved contractor, confirms arrival, and secures the home after departure.

Post-Entry Security Check

Following a vendor or delivery visit, we verify that designated doors and windows are secured and no obvious issue remains.

Lighting & Occupancy Check

We verify selected interior and exterior lights, timers, and occupancy measures to help a home appear maintained and occupied while you're away.

CATEGORY 3

Storm, Weather & Emergency Property Support

Before, during, and after severe weather — we're on the ground so you don't have to be.

Pre-Storm Readiness Visit

Before significant weather, we complete a checklist that may include securing outdoor items, confirming doors and windows, and documenting property condition.

Post-Storm Property Inspection

After a storm, we inspect for visible damage, fallen limbs, water entry, or other hazards — with photos and priority recommendations.

Emergency Property Response

Rapid on-site response for urgent concerns like water leaks, broken windows, loss of heat, or storm damage. We assess, document, and coordinate next steps immediately.

Water Intrusion Response

We inspect, document visible water entry, help protect the property when safely possible, and coordinate plumbers or restoration companies quickly.

Damage Documentation Visit

We photograph and document visible property damage for your records and possible insurance use. Factual documentation — not an insurance adjustment.

Emergency Contractor Coordination

We identify and contact the right vendor, arrange access, and keep you updated — so repairs happen faster when you can't be there.

CATEGORY 4

Residential Concierge & Convenience

The day-to-day home tasks that eat your time — we handle them so you don't have to rearrange your schedule.

Contractor Concierge Visit

We meet your contractor, provide access, communicate the requested scope, document the visit, and secure the home after — no more waiting through a 4-hour arrival window.

Delivery Acceptance

We receive approved deliveries, confirm visible condition, and place items in a designated location. No more missed deliveries or items left on the porch.

Package Retrieval & Placement

Packages are moved from the doorstep to a preauthorized secure location — reducing weather exposure and visible signs that no one is home.

Trash & Recycling Curb Service

Containers are moved to the curb and returned on an agreed schedule — whether you're home or away.

Mail Collection & Forwarding

We collect mail during scheduled visits and hold, organize, or forward it according to your written instructions.

Guest Arrival Preparation

We prepare your home for an approved guest by completing a readiness checklist, confirming access, and reporting any concern before arrival.

CATEGORY 5

Preventive Maintenance Coordination

Catch small problems before they become expensive ones. We keep your home's systems on track year-round.

Seasonal Home Checkup

A broad visual review focused on common seasonal maintenance needs, with a prioritized list of suggested actions and vendor coordination options.

Home Maintenance Calendar

A customized schedule for recurring household tasks, filter changes, inspections, and seasonal services — with reminders coordinated through your membership plan.

HVAC Filter Replacement

We replace your HVAC filters on schedule and document the date and size. Simple, routine, and one less thing to forget.

Smoke & CO Detector Check

We test accessible detectors, note age or visible concerns, and replace approved batteries when requested.

Gutter & Drainage Observation

We check gutters, downspouts, and drainage areas from ground level for blockage, damage, or water-flow concerns. Cleaning is coordinated separately.

Sump Pump Readiness Check

Visual inspection and basic operational check of your sump area. Battery backup, drainage, or pump repairs are coordinated through a qualified vendor.

CATEGORY 6

Home Assessments & Planning

Understand your home's condition, prioritize what matters, and plan ahead with confidence.

Home Health Assessment

A comprehensive visual review of your home's exterior, interior, safety features, major systems, and maintenance needs — with a clear digital report and prioritized recommendations.

Home Safety Walkthrough

Room-by-room review focused on trip hazards, lighting, access, and smoke and carbon monoxide protection. Practical, actionable recommendations.

New Homeowner Orientation

We help new homeowners identify key shutoffs, equipment locations, routine maintenance needs, and important property records. Makes the first months of ownership far easier.

Annual Property Review

A yearly check-in that compares current conditions with prior reports and updates your maintenance plan. Ideal for membership clients who want proactive oversight.

Home Project Planning Session

We help organize a household improvement project by clarifying goals, sequencing vendors, identifying key decisions, and establishing a communication plan.

Vendor & Service Review

We review your current service providers, recurring appointments, and warranties to identify gaps or duplication. Final vendor selection always stays with you.

CATEGORY 7

Emergency Preparedness & Resilience

Custom plans and practical guidance so your household is ready — before an emergency, not during one.

Home Emergency Preparedness Assessment

A customized review of household risks, emergency supplies, power-loss concerns, and property vulnerabilities — with practical, actionable recommendations.

Family Emergency Plan

A clear household plan covering contacts, meeting locations, evacuation, sheltering, pets, medications, and communication during an emergency.

Power Outage Readiness Plan

A focused plan for heat, refrigeration, lighting, charging, medical needs, generator use, and communication during a prolonged power outage.

Severe Weather Preparedness Plan

A property and household checklist for winter storms, wind, flooding, extreme heat, or other locally relevant weather threats.

Evacuation & Return-Home Plan

We help identify evacuation routes, transportation needs, essential items, property shutdown steps, and a safe process for returning home after an emergency.

Digital Emergency Information File

A secure, organized digital file containing critical contacts, insurance information, property details, and emergency plans for rapid access when it matters most.

CATEGORY 8

Seasonal Home Services

Each season brings new demands on your home. We help you stay ahead of every transition.

Spring Home Opening

We complete a seasonal checklist including visual checks, basic setup, temperature adjustment, water-system observations, and vendor coordination to prepare your home for spring use.

Fall Home Closing

We help prepare a seasonal or part-time residence for colder weather and reduced occupancy. Technical winterization performed by qualified vendors when required.

Winter Readiness Visit

A focused check of heat, exterior faucets, visible insulation concerns, drainage, entryways, and emergency supplies before freezing weather arrives.

Snowbird Departure Service

We help prepare your home for an extended seasonal absence — customized departure checklist, documentation, access planning, and ongoing visit scheduling.

Snowbird Return Service

Before you return, we inspect the property, adjust approved settings, coordinate cleaning or supplies, and flag any issue that needs attention — so you arrive to a ready home.

Holiday Home Check

A scheduled visit during holiday travel to confirm security, temperature, packages, water conditions, and overall property status while you enjoy the season.

CATEGORY 9

Moving, Real Estate & Transition Support

Property transitions are complex. We handle the on-the-ground details so your move, sale, or handover goes smoothly.

Move-In Home Readiness

We confirm access, utilities, cleanliness, deliveries, basic safety items, and outstanding vendor work before you arrive on moving day.

Pre-Listing Property Readiness

We help organize maintenance, cleaning, repairs, and presentation tasks before your home is listed for sale. Real estate advice remains with your licensed agent.

Listing Period Home Watch

Regular oversight for a vacant property during the sales process. We coordinate approved access and report condition changes between showings.

Estate Property Oversight

Professional monitoring and coordination for a home involved in an estate, probate, or family transition — working from written authorization and keeping designated representatives informed.

Renovation Progress Visit

We visit an active project to photograph visible progress, note attendance, and relay general observations to you. Not construction management — just reliable eyes on site.

Closing-Day Property Check

A final visual check before or after closing to document accessible conditions, remaining items, and obvious concerns for your records.

CATEGORY 10

Aging-in-Place & Family Support

Helping older adults stay comfortably and safely in their homes — and giving family members peace of mind from wherever they are.

Independent Living Home Check

A non-medical visit focused on the condition, safety, and basic functioning of the home — designed to support independence without replacing healthcare services.

Family Peace-of-Mind Update

With written permission, we provide an authorized family member with a concise update after each home visit — limited to the agreed scope and respecting client privacy.

Home Accessibility Observation

We identify visible access challenges such as steps, lighting, handrail concerns, or difficult pathways and suggest areas for further evaluation by qualified professionals.

Trusted Home Contact Service

Home HQ serves as the designated local contact for approved property matters, contractor access, and household emergencies when family members live out of the area.

Seasonal Safety Preparation

We help prepare the home for seasonal risks such as ice, heat, storms, power loss, or reduced mobility — especially during winter conditions.

Appointment & Vendor Coordination

We help schedule and organize home-related service appointments, deliveries, and maintenance visits. Medical scheduling is outside this service.

CATEGORY 11

Digital Home Management & Documentation

Everything about your home — organized, documented, and accessible when you need it.

Digital Home Binder

We organize your property documents, equipment details, warranties, service contacts, and emergency information in one easy-to-use digital location.

Digital Home Inventory

A room-by-room photographic inventory of household contents and selected serial numbers — useful for organization, insurance discussions, or estate planning.

Maintenance Record Management

We maintain a running history of completed maintenance, vendor visits, recurring service dates, and future recommendations — your home's complete service record.

Property Photo Documentation

Dated photographs documenting the current condition of designated rooms, exterior areas, or projects — for your records, insurance, or before-and-after reference.

Vendor Contact Directory

We organize your preferred contractors and service providers with contact information, specialties, and notes — everything in one searchable place.

Warranty & Equipment Tracking

We record major equipment details, installation dates, warranty information, and service intervals — so nothing falls through the cracks.

CATEGORY 12

Premium & Custom Home Support

For homeowners who want a single point of contact and a plan built entirely around their property, schedule, and needs.

Dedicated Home Manager

A single point of contact coordinates all your approved services, vendors, reports, and recurring property needs. Available through select membership or custom plans.

Custom Property Care Plan

A tailored service schedule built around your home, travel patterns, household needs, risk factors, and personal preferences.

Extended Absence Management

A customized combination of home watch, mail, deliveries, vendor access, seasonal needs, and return-home preparation for longer absences.

Special Event Home Preparation

We coordinate household readiness before a family gathering, holiday, or special event — vendors, deliveries, access, and a final property check.

Project Coordination Support

We organize communications, access, schedules, and progress documentation for approved household projects. Licensed construction management is a separate service.

Custom Concierge Request

Need something that isn't on the list? Homeowners may request reasonable, lawful, home-related assistance. Scope, pricing, and availability are confirmed in advance.

Home HQ 518 provides property oversight, coordination, documentation, and concierge support. Our services do not replace licensed contractors, home inspectors, engineers, healthcare providers, security system installers, or insurance adjusters. Technical work is always coordinated through qualified, licensed professionals.

Ready to Get Started?

Schedule your free home assessment and let us build a plan around your property and your schedule.

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